Terms and Conditions of use

Effective Date: 07/01/2026

Welcome to the official website of Tzur International Management of E-Service LLP (TIMES) (hereinafter referred to as the “Company”, “we”, “us”, or “our”). If you continue to browse, access, or use this website, you are unconditionally agreeing to comply with and be bound by the following Terms and Conditions of Use, which together with our Privacy Policy and Refund and Cancellation Policy, govern the Company's legal relationship with you regarding website usage.

The term ‘Tzur International Management of E-Service LLP’, ‘TIMES’, ‘us’, or ‘we’ refers to the owner of the website whose registered corporate office is located at Tzur International Management E-Services LLP, City Centre, Block F,4th Floor, Office No. F0419, Matigara, Siliguri-734010. Dist. Darjeeling, West Bengal, India. The term ‘you’ or ‘your’ refers to the user, viewer, corporate Client, Associate, or browser of our website.

1. General Use and Website Access
• Information Purview: The content displayed across the pages of this website is for your general information, educational purposes, and professional service discovery only. It is subject to modification, updates, or complete removal at any time without prior individual notice.
• No Unlawful Use: As a condition of your use of this website, you warrant to the Company that you will not use the platform for any purpose that is unlawful, malicious, or prohibited by these terms.

2. Disclaimer of Warranties and Accuracy
• As-Is Provisioning: This website and all contents, materials, portfolios, and tools contained herein are provided on an "as-is" and "as-available" basis without representations or warranties of any kind, either express or implied.
• Exclusion of Liability for Errors: Neither we nor any third-party Associates provide any warranty, representation, or guarantee as to the accuracy, timeliness, performance, completeness, operational uptime, or suitability of the information and digital assets found or offered on this website for any particular purpose. You explicitly acknowledge that such information and materials may contain human, technical, or typographic inaccuracies or errors, and we expressly exclude any legal liability for any such inaccuracies or errors to the fullest extent permitted by applicable law.

3. User Responsibility and Risk
• Assumption of Risk: Your use of any information, insights, frameworks, or materials on this website is entirely at your own individual risk, for which the Company shall not be held liable under any circumstances.
• Requirement Validation: It shall be your sole, independent responsibility to verify and ensure that any BPO/ITES solutions, software workflows, cloud strategies, digital tools, or general service descriptions available through this website meet your specific business requirements, technical tech-stacks, or corporate operational standards.

4. Intellectual Property Rights
• Ownership of Assets: This website contains material which is exclusively owned by or licensed to us. This material includes, but is not limited to, the graphic design, code architecture, layout, look, appearance, structural UI/UX, brand logos, blogs, case studies, and text graphics.
• Copyright Restrictions: Reproduction, copying, scraping, mirroring, or distribution of any digital elements from this website is strictly prohibited other than in accordance with the copyright notice, which forms an essential part of these Terms and Conditions. unauthorized use of this website may give rise to a claim for damages and/or be a punishable criminal offense.

5. Third-Party External Links
• External Redirection: From time to time, this website may include intentional hyperlinks to other external websites or third-party digital portals (such as cloud platforms, ad networks, client portals, or partner networks). These links are provided strictly for your convenience to offer further resource infrastructure.
• No Endorsement: The inclusion of external hyperlinks does not signify that we endorse, verify, or review the destination website(s). We accept absolutely no responsibility or liability for the content, privacy practices, or operational safety of the linked website(s).

6. Limitation of Liability
To the maximum extent permitted by applicable Indian law, Tzur International Management of E-Service LLP (TIMES) and its partners, directors, employees, or global Associates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages whatsoever (including, without limitation, damages for loss of business profits, service downtime, operational data breach, or loss of technical data) arising out of the use or inability to use this website.

7. Relationship to B2B Services Agreements
• Website vs. Contract: These Terms and Conditions govern public navigation of this website.
• Precedence of MSA/SOW: The provisioning of our core commercial BPO operations and technical ITES deliverables (including Software App Development, AI & Automation, Cloud Infrastructure, Digital Marketing, Design & Strategy, and VoIP Services) is governed strictly by separate, bilateral Master Services Agreements (MSA), Statements of Work (SOW), and our corporate Refund and Cancellation Policy. In the event of a conflict between these website terms and an executed commercial agreement, the terms of the specific corporate contract shall take immediate precedence.

8. Governing Law and Legal Jurisdiction
Your use of this website and any structural dispute, claim, or litigation arising out of such use is subject entirely to the domestic laws of India, within the State of West Bengal, without giving effect to any principles of conflicts of law.
Any formal legal actions, proceedings, or judicial recourse arising directly or indirectly out of these website terms shall be filed and resolved exclusively within the competent courts located in Kolkata / Siliguri, West Bengal, India.

9. Modifications to Terms and Right to Object
• Right to Amend: The Company reserves the absolute right to amend, alter, modify, or update these Terms and Conditions, or any cross-referenced policy (including our Privacy Policy and Refund Policy), at any time to maintain alignment with global e-service regulations, international data privacy mandates, or shifting domestic corporate frameworks.
• Material Changes and Notification: In the event of material modifications that substantively alter your rights or obligations, the Company will notify users by updating the "Effective Date" at the top of this page, and/or through a prominent banner disclosure on our website dashboard.
• Binding Acceptance: Your continued access, browsing, or utilization of our website infrastructure, client portals, or digital tools following the posting of any changes constitutes your explicit, binding, and unconditional acceptance of the revised Terms.
• Right to Discontinue: If you do not agree to, or cannot comply with, any portion of the newly updated Terms and Conditions, your sole and exclusive remedy is to immediately cease all use of this website and terminate your interaction with our online service environments.